Retail replenishment that hits the appointment window
Retail replenishment at CFL means pallets built to the retailer’s routing guide — right labels, right pallet pattern, right BOL — and delivered to the distribution centre inside the appointment window. Nine facilities in seven states put inventory within one or two days of most retail DCs, and same-day delivery covers every address within 100 miles.
The challenge
Three things we hear on the first call, in the words we hear them.
01“Chargebacks eat the margin.”
A missed appointment, a wrong label or a short pallet turns into a deduction on the remittance, and nobody can trace which shipment caused it.
02“Every retailer has a different routing guide.”
Pallet height, label placement, carrier selection and appointment rules differ by buyer. Getting one wrong is the same as being late.
03“DC appointments do not move for your carrier.”
The window is the window. If the truck is late, the load is refused and the freight bill doubles.
How CFL runs it
Four steps, one account, one operator with their name on it.
Receive & hold
Finished goods received into pallet positions near the retailer’s DCs, counted and reported.
Build to the guide
Orders built to the retailer’s routing guide: pallet pattern, height, labels, packing list and BOL fields exactly as specified.
Book the appointment
Delivery appointment requested and confirmed before the pallet leaves the dock, with the carrier chosen to meet it.
Deliver & prove it
Proof of delivery captured and matched to the PO, so a chargeback can be answered with the document, not an argument.
What is your freight profile?
Pallet or parcel, container or domestic, urgent or scheduled. Three answers return the line items we would quote first — then build your manifest and an operator prices it.
Relevant services
All six line items →Questions retail shippers ask
Anything not here: (818) 917-4966.
Can you ship to big-box retail distribution centres?
How do you prevent chargebacks?
Do you support both LTL and truckload replenishment?
Can you replenish stores directly rather than through a DC?
Get a retail replenishment plan.
Build your manifest — storage, 3PL, consolidation, same-day — and a CFL operator countersigns with a line-item proposal within one business day.